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Desktop flow connection - You have a broken connection for 'Run a flow built with Power Automate for desktop'. Pleasefix connection. Alternately, you can select another valid connection or create a new connection from connections tab in the action pane.

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I'm trying to create a scheduled desktop flow on power automate cloud. There is a notification regarding broken connection. I have tried to delete the old connection and create a new one, but the notification still appears and I cannot continue creating scheduled flows. What's wrong here? Yesterday I just updated Windows Home to Pro, but haven't activated it yet. Could this be one of the causes?

 

asaracst_0-1708911971644.png

 

I tried checking the connection section and it showed the status was connected, but when creating a scheduled flow the broken connection notification always appeared when I added a desktop flow step. Here the connection has a red warning? what is the problem?

9 REPLIES 9

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I tried checking the connection section and it showed the status was connected, but when creating a scheduled flow the broken connection notification always appeared when I added a desktop flow step.

Agnius
Most Valuable Professional
Most Valuable Professional

Try disabling the "New designer" toggle at the top right corner of the screen. Switch to the old designer and stick to it for now. The new one is bugged.

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If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.
Regards, Agnius Bartninkas

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@Agnius I've tried turning off new designer, it still doesn't work, test connection failed appears when creating a new connection

Agnius
Most Valuable Professional
Most Valuable Professional

You should use a backward slash \ instead of the forward slash / to separate the machine name and user name in the "Domain and user name" field.

-------------------------------------------------------------------------------------------------------------------------
If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.
Regards, Agnius Bartninkas

@Agnius i am still facing the same problem. Test connection failed. Details: Connection failed: [Machine ca28880c-02b3-4f0e-a176-3f2a867160e3] Connection error on the machine. Machine join type: NotJoined; Username type: local account; Status: -1073741715; Details: The attempted logon is invalid.. Correlation id: 605e7643-d7e1-4fa0-95e5-5e70d6a27617. 

is there something wrong?

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Hi,

sometime its issue occurs you can used or write whoami on to cmd  for finding username then you can get username and then used this username and your password for doing your connection .

 and check your machine is connected to power automated run time machine .

before used it , delete your run desktop flow action and used new one.

 

(Note:- if you got your solution you can mark as solution and gives kudos)

 

Thanks & Regards

Chetan Ninghot

@Chetan_Ninghot I have entered the domain and username based on the whoami cmd, but that's the result.

asaracst_2-1709540539601.png

 


I have also checked the connection and it is connected

asaracst_0-1709540311113.pngasaracst_1-1709540368478.png

 

Trust08
Regular Visitor

I encountered the same issue with one of my flows. Updating my credentials to the machine settings fixed my flow.

 

  1. Click on the ellipsis for the desktop flow step.
  2. Click on the connection error under the "My Connections" section.
    Trust08_1-1718047724850.png
  3. Reconnect to your machine setting with your updated credentials.
    Trust08_2-1718047836983.png

     

ALester
Frequent Visitor

If you believe the domain\username and password entered are correct, and you have the require license to use RPA you will need to check the status of some services. On the target machine make sure that the UIFlowService and UIFlowAgentLauncher are running. You can find them under the 'Services' tab in 'Task Manager', but I find it easier to query this with PowerShell using the command:

     get-services  -name ui*

which would return a result like

ALester_0-1720025594211.png

 

If you see the FlowService or FlowAgent are stopped restart them

     start-service -name uiflowservice
                    and/or
     start service -name uiflowagent*

and reattempt the connection.

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