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marcinrozyc
Frequent Visitor

Power Automate Gateaway Timout Error 504

Dear Users, I have a problem with Gateway Timeout Error. 

I am quite new to Power Automate. I created a flow in Power Automate to copy table content (as values) from one Excel (from a sharepoint online site) to another Excel that is in the same folder. (My file from which I copy data has 21.9 MB). The flow is quite simple, there is a scheduled time trigger and two scripts that I wrote in Office Scripts. The flow is as follows:

marcinrozyc_0-1703275500134.png


The scripts however:

marcinrozyc_1-1703275591851.png

 

marcinrozyc_2-1703275617607.png

 

The error that I keep getting when flow tries to run the first script is:

{
  "error": {
    "code"504,
    "source""flow-apim-europe-002-northeurope-01.azure-apim.net",
    "clientRequestId""953b6bc1-8ac7-4567-9147-c57a5a203e2f",
    "message""BadGateway",
    "innerError": {
      "status"504,
      "message""Request to Graph API has timed out.\r\nclientRequestId: 953b6bc1-8ac7-4567-9147-c57a5a203e2f",
      "error": {
        "message""Request to Graph API has timed out."
      },
      "source""excelonline-ne.azconn-ne-002.p.azurewebsites.net"
    }
  }
}

I am not sure why this error appears. When I run the code either in the Excel App or Excel Online it works fine (I just change return line to console.log). I thought it might be the issue with a size of a table (it is around 3100 rows and 44 columns). However when I run the code on the other file which I prepared by making a copy of the sheets from the file which causes an error, it succeeds. I was even making the new file bigger by doubling some sheets but it still works fine. I was trying by making the copies of the file (it allows me to make a copy of the file, save it under another folder) however it always gives me the same result. I was also trying to make a simpler version of the code, where I took only a few cells and it didn't succeed either. Unfortunately this is the file from my Client, so I am not able to delete or make any changes to the content within the workbook. 

Additionally, I was trying to change in the Timeout:

marcinrozyc_0-1703277473188.png

 

but it doesn't help. Worth mentioning that the script makes some retries (first after around 2 minutes).

Thank you very much! 🙂


2 REPLIES 2
lbendlin
Multi Super User
Multi Super User

Instead of using that script have you considered making the Graph API call to add rows to an Excel table directly?

dmaha
New Member

Hello marcinrozyc Did you get the solution??

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