cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Unable to sign in to "flow" add-in in excel online

I use excel online to work on a spreadsheet from another user's onedrive. I installed the flow add-in to excel online. It had been working fine for months. now it won't let me sign in. It will pop up the sign in window, but will never sign me in. I get no error message. 

Weirdly, if you open the spreadsheet in the desktop app, it does let me sign in. How can i fix this?

17 REPLIES 17
abm
Most Valuable Professional
Most Valuable Professional

Hi @jcervantes 

 

You could try the following:

 

1. Try another browser.

2.  Use Cognito/private browsing mode

3.  Click connections and see the Excel connector and check the status. If it says fix connection try to authenticate again.

 



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

@abm  I've tried all three. It does not sign in.

The add-in only seems to work in the desktop app.

 

I am working on this issue too all users even on different computers on the web version have the same issue

ok i have fixed it but its a long winded process

go here https://www.catalog.update.microsoft.com/Search.aspx?q=microsoft%20edge%20118  and download the version below yours and extract the msi from the cab file and place it in your downloads folder

then open command prompt as admin and type the following

netsh advfirewall firewall add rule name="Disable Edge Updates" dir=out action=block program="C:\Program Files\Microsoft\EdgeUpdate\MicrosoftEdgeUpdate.exe"

then in command promt as admingo to

C:\Users\XXX\Downloads

then

msiexec /I MicrosoftEdgeEnterpriseX64.msi ALLOWDOWNGRADE=1

 

After this check the version number in settings>apps

this fixed it for me

SBAFlex
New Member

Well, this isn't a fix. It's a temporary workaround at best.
Replacing Edge by a permanent older version is also a security risk.

Lets cross our fingers and hope that Microsoft will deliver a solution to this problem.

 

Lkuykendall
Frequent Visitor

Likewise experiencing this issue. Was previously isolated to Chrome, has now spread to Edge.

Workaround: at this time the add-in still works in the browser Opera

Happening for some of our users as well. Currently the workaround is to use the 'Automate Work' option from the 'Automate' Ribbon. It does add some extra clicks though...

True, that works, but apart from the Extra click it also doesn't identify if the flow is meant for the selected sheet. We use multiple sheets in a workbook. 

am02
Helper I
Helper I

Having this experience as well. It started in Chrome maybe over a month ago but was working in Edge at the time, and now it does not in either. Our licences are for web-only so we cannot use any Excel (for a selected line) flows at this time. Unsure if or when Microsoft is implementing a fix, which is very frustrating—hopefully soon!! 

 

Another thread on this issue: https://powerusers.microsoft.com/t5/General-Power-Automate/Cant-log-in-on-quot-flow-quot-on-excel-on...

kali2616
Regular Visitor

Hi there,

The Microsoft team was able to help me with this issue. This might work on your end, even though it is not yet the real fix. 
1. copy this on your browser either edge or chrome (mine is chrome): chrome://flags/

2. Look for Experimentalthird-party storage partitioning and click Disabled

3. Then click Relaunch
4. Go back to your excel online
5. Open add in and add Microsoft Power Automate Flow
6. Click Data then Sign -in

🙂

Thank you kali2616,

I can confirm that this works in Chrome.

I even did not have to add-in Flow again.
And Flow was automatically logged in already.
So the first 3 steps sufficed.

1. copy this on your browser either edge or chrome (mine is chrome): chrome://flags/

2. Look for Experimentalthird-party storage partitioning and click Disabled

3. Then click Relaunch

@kali2616 @MichaelVreuls This works. Seems to be a secure fix as well.

Thank you.

Thank you for this @kali2616!!! It worked for me as well.

I'm wondering if this feature of Chrome is to blame for the issue? Edge is a Chromium browser as well so it would make sense. Apparently, other applications are experiencing problems related to this "Experimental third-party storage partitioning" as well. 

It works!! Thanks a lot

Works but step 2 is now only called 'third party storage partitioning' (current Feb 6th 2024)

I've been following all of the above advice. Still seem to be struggling to login on Excel online.

Are there any other variables which perhaps could be causing this?

 

I've raised an issue with my comapnies IT department in hope they can help. Might it have something to do with the companies systems?

Helpful resources

Announcements

Community will be READ ONLY July 16th, 5p PDT -July 22nd

Dear Community Members,   We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd.   During this period, members will not be able to Kudo, Comment, or Reply to any posts.   On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities.   What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!

Summer of Solutions | Week 4 Results | Winners will be posted on July 24th

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**   Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Community MembersNumber SolutionsSuper UsersNumber Solutions Deenuji 9 @NathanAlvares24  17 @Anil_g  7 @ManishSolanki  13 @eetuRobo  5 @David_MA  10 @VishnuReddy1997  5 @SpongYe  9JhonatanOB19932 (tie) @Nived_Nambiar  8 @maltie  2 (tie)   @PA-Noob  2 (tie)   @LukeMcG  2 (tie)   @tgut03  2 (tie)       Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 2: Community MembersSolutionsSuper UsersSolutionsPower Automate  @Deenuji  12@ManishSolanki 19 @Anil_g  10 @NathanAlvares24  17 @VishnuReddy1997  6 @Expiscornovus  10 @Tjan  5 @Nived_Nambiar  10 @eetuRobo  3 @SudeepGhatakNZ 8     Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji32ManishSolanki55VishnuReddy199724NathanAlvares2444Anil_g22SudeepGhatakNZ40eetuRobo18Nived_Nambiar28Tjan8David_MA22   Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji11FLMike31Sayan11ManishSolanki16VishnuReddy199710creativeopinion14Akshansh-Sharma3SudeepGhatakNZ7claudiovc2CFernandes5 misc2Nived_Nambiar5 Usernametwice232rzaneti5 eetuRobo2   Anil_g2   SharonS2  

Check Out | 2024 Release Wave 2 Plans for Microsoft Dynamics 365 and Microsoft Power Platform

On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a compilation of the new capabilities planned to be released between October 2024 to March 2025. This release introduces a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing our dedication to driving digital transformation for our customers and partners.    The upcoming wave is centered around utilizing advanced AI and Microsoft Copilot technologies to enhance user productivity and streamline operations across diverse business applications. These enhancements include intelligent automation, AI-powered insights, and immersive user experiences that are designed to break down barriers between data, insights, and individuals. Watch a summary of the release highlights.    Discover the latest features that empower organizations to operate more efficiently and adaptively. From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.    

Updates to Transitions in the Power Platform Communities

We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for.  We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport.   To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages

Users online (582)